FACILITIES
Embedded Files
Vancouver Alarm Procedures
Request maintenance - Ames
Request maintenance - Vancouver
Recycling & Waste Management
AMES SECURITY TEAM
Brad Roetman - brad.roetman@miraterrasoil.com
Kyle Hornberg - kyle.hornberg@miraterrasoil.com
AMES FACILITIES CONTACTS
Brad Roetman - brad.roetman@miraterrasoil.com
Karla Torres - karla.torres@miraterrasoil.com
VANCOUVER ALARM MONITORING TEAM
Brent Palmer - 604-440-4842
Bonnie Chan - 604-805-2183
Aaron Janz - 778-984-4481
Karla Torres - 778-882-2310
VANCOUVER EMERGENCY CONTACTS
Security Guard (Polo Security): 604-321-4046
VanFire Life Saftey Services: 604-774-8405
Pioneer Plumbing & Heating Inc. (24/7 emergency line): 604-872-4946
Friesen Electric (Richard Friesen): 604-751-4421
Airstream Heating & Air Conditioning (David Pickett): 604-290-8454
Access cards
An access card is required to enter all of our facilities in both Ames and Vancouver.
Security is important! - Report all lost or stolen access cards to Brad if you're in Ames, and to Bonnie if you're in Vancouver immediately. We will cancel the lost or stolen card and issue you a new one.
Visitor Access
All visitors to our Ames facilities must sign in upon arrival by using the Inside app available on the iPad at the front desk, and be accompanied by their host at all times.
All visitors to our Vancouver facilities must be accompanied by their host or a team member at all times.
If a loaner access card is required for guests or contractors to our Vancouver facilities, follow the below steps to obtain a contractor loaner card from the lock box labeled Access Cards located on the wall across from the back entrance of 199.
Access the card (contact Bonnie for the lock box code).
Sign the card out on the clip board located beside the lock box. Be sure to include your name, contractor name, date out, date returned and the card number.
Instruct the vendor to not lend it to anyone and to mark it as returned on the clipboard before leaving for the day once card is dropped back into the box.
Check that the card was returned at the end of the day. If not, notify Bonnie.
Location and parking
Location
Our Ames lab address is 615 S Bell Avenue, Ames, IA 50010.
If you're travelling by car or bicycle, see below for parking options.
If you're travelling by transit, CyRide is Ames' primary bus system and will include the vicinity of S Bell Ave.
Our Vancouver office address is 199 West 6th Avenue, Vancouver, BC V5Y 1K3. We are located at the corner of West 6th Avenue and Columbia Street.
If you're travelling by car or bicycle, see below for parking options.
If you're travelling by transit, our office is about a 10 minute walk from the Broadway/City Hall Canada Line Skytrain Station, or the Olympic Village Canada Line Skytrain Station.
Parking
Cars
Parking spaces are available for employees and visitors at both Ames and Vancouver location.
Parking at our Vancouver facility is available at the back of 199 on a first come, first served basis, except for the loading bay in front of the stairs.
If spots behind 199 are all full, team members can also park behind 164 and 188 but please let Bonnie know when you do. Note that you may park in front of the 164 loading bay but there may be a chance you will be asked to move your vehicle to accommodate use of the bay.
In the case that all parking spots behind 199, 164 and 188 are all full, there are paid street parking available within a 4-block radius of our Vancouver facilities.
Visitor parking spaces are clearly marked at our Ames location. Employees hosting guests should inform them in advance of where to park and whether a temporary permit or validation is required.
If you need to reserve parking spaces for guests and visitors at our Vancouver location, email bonnie.chan@miraterrasoil.com to arrange.
Bikes
Secure bike racks are available in many areas around Ames.
Please only park your bike in these 2 designated locations at our Vancouver facilities:
The 179 back entrance bike parking (2 spots)
The 199 bike locker (6 spots)
199 Bike Locker (Lock combo is 5572)
Secure covered bike parking is available behind 199 inside the shipping container on a first come, first served basis.
This is intended for day use only, overnight parking not recommended.
Basic bike tools like tire pump, levers, hex keys, screwdriver and wrench are available for general use in the 199 bike locker. Please be sure to place all tools back after use.
Please be respectful of your colleagues properties and always be diligent in the way you lock up. Report any suspicious activities and be sure to scramble the lock code after closing lock.
Miraterra is not responsible for any lost, damaged or stolen goods.
Shared spaces
All of our facilities are shared spaces, meaning it's part of our responsibility as users of the space to keep it clean and tidy.
Kitchen
Please put your dirty dishes into the dishwasher if it's not full or running. If the dishwasher is full, please run it or if the dishes are clean, please help to put the dishes away.
If you use the fridge to store food, please put your name on your food.
Please be sure to check the fridge at the end of each week and properly discard any of your uneaten food.
Bathroom
Please replace any toilet paper, paper towels or hand soap if empty - all supplies can be found on the carts in the bathroom, or in the cabinet above the toilet.
If any supplies are missing or running low, submit a request via this Purchase Request Form if you're in Ames. If you're in Vancouver, contact Bonnie.
Office
Please ensure hotel desks are clean after use and be sure to return all equipment to IT or others if you've borrowed them.
Please keep meeting rooms clean and tidy by erasing the white boards and clearing out any cups and garbage after your meeting.
Wi-Fi
Ames
username: trace-guest
password: good-dirt
Vancouver
username: TM-199-GUEST
password: Sojo7242
If you have any questions or concerns, email bonnie.chan@miraterrasoil.com
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